RETURNS & EXCHANGE POLICY
It does not fit! Can I exchange it?
We would like you to treasure your Mined Jewels forever like precious heirlooms. If you are not 100% satisfied with your purchase, we will do our best to exchange it for you.
If you are not happy with your purchase we offer free exchange. Please request an exchange within 24 hours of receiving your order. Shipping charges will apply. For all International orders customs and shipping will be calculated at actuals and will apply.
Can I get a refund or cancel my order?
All purchases are final. We do not offer refunds on purchases made on minedjewels.com or any of our stockists.
However, you can request a cancellation within 24 hours of placing your order. If your order has yet to be processed we will issue a refund within 3 business days.
Custom or personalized orders cannot be returned or exchanged.