We have got your back under our guarantee. We will take care of your merchandise for one year from the date of purchase if any damage to the material or craftsmanship of the products. Contact us at and we will work together to find a solution.

All our jewelry is handcrafted with natural organic materials. The warranty does not cover, missing goods, scratches caused by regular wear and tear (such as bent ring or broken chain), inappropriate use or storage of your product, and any modification by a third party other than Mined Jewels.

Please take care of your jewelry to preserve the finish for an extended time please store each piece of jewelry separately in pouch/box it was packed.

Your beautiful jewelry should be the last piece of adornment after you dress up/ apply your makeup/perfume so that the chemicals do not settle on your jewelry.

Please contact us for any questions concerns at